Information Technology Department (IT)

Report Technology Issues

Help Desk

If you are experiencing problems with Hamilton County Data Systems, please fill out a Help Desk Support Request or call 423-209-6299. Note: Help Desk staff are only available from 8:00 A.M. to 4:00 P.M.

Report an issue to the Webmaster

If you notice a website issue (broken link, missing content, or other hindrances) or notice an accessibility concern on this website contact the Webmaster immediately.

PDF issues

To access the PDFs on this website, you will need to download Adobe Reader. There are many forms on this website that require you to print the PDF and deliver a completed copy to a Hamilton County Office.

Address & Contact Information

Google MapsMap to Information Technology Department

Address: 6125 Preservation Drive, Chattanooga, TN 37416

Department or Office (Hours: 8:00 A.M. to 4:00 P.M.
Except for these holidays)

Phone number: 423-209-6250 and FAX number: 423-209-6251

The Hamilton County Information Technology Department has a mission to provide fast, efficient, and secure access to business critical data and resources for all government offices. The Information Technology Department can be described by five main functional areas: Network Management and Support, Application Development and Support, Database Management, Helpdesk Services and Office Management.